STUDIO POLICIES

Policies and Procedures

Registering for classes:

All classes require pre-registration and payment. Please try to sign up for a class at least one hour prior to class start time. If you have already purchased a membership or class card, a credit will be automatically deducted when you register. If you do not have a membership or available credits, it will require you to pay before it will let you reserve a space in class. Click here to see the class schedule and register.

If the class is full, you can join the waitlist. Crescent Moon (Unlimited Members) get first priority on the waitlist. If a spot opens up, you will be notified via text and email. You must go to the email to accept or cancel the waitlist spot. You have 2 hours to respond. If no response within 2 hours, the system will automatically move on to the next person on the waitlist.

Canceling from a class:

If you cannot attend a class that you have registered for, you must cancel 3 hours prior to the class start time to allow another student to take that available class spot. Cancellations inside the 3 hour window, or no shows will be charged $10.

Age Requirements:

Students are required to be at least 16 years of age to attend along with a parent/guardian and 18 years of age to practice alone.

In the Studio space:

We have several studios, massage rooms, and sound healing within our same space. To ensure that everyone enjoys their experience, please use quiet voices, especially in the lobby/shared area.

Please remove your shoes and leave them in the cubbies by the front door. Shoes are not worn in the yoga studio space. You can also hang your jackets and leave any personal belongings too.

We invite you to leave your phone in the lobby cubbies or your car. This time is yours, and we want it to feel like a real break from the outside world.

Prop Usage:

We have blocks, straps, blankets, and bolsters available to borrow if you need them. We do ask that you clean any hard surface props after use: blocks, mats, strap rings, and weights can all be wiped down with the cleaning wipes we have on hand. Bolsters can be sprayed with disinfectant spray, or feel free to bring a small towel or pillowcase to drape over them during class. Blankets are laundered regularly.

That said, if you have your own props, we encourage you to bring them. It's more comfortable, more hygienic, and your mat will feel like home. We also carry yoga props in our boutique if you'd like to build your own collection!

Refunds, Cancellations, and Memberships

Class Cards and Drop-Ins Class cards and drop-in purchases are non-refundable and non-transferable. Unused credits do not carry over once a card expires.

Memberships You can cancel, change, or pause your membership at any time by filling out our account change form here. There are no refunds on unused portions of a membership once a billing cycle has processed.

Need to put things on hold for a while? Life happens, and we get it. Just know that holds longer than 4 months may not be eligible for your current membership pricing when you return.

Workshops and Special Events Workshop and special event registrations are non-refundable. If you need to cancel, please do so more than 72 hours before the event and email us at info@southriveryoga.com to request an account credit. Cancellations within 72 hours of the event are not eligible for a credit.

Retreats Each retreat has it’s own specific refund and cancellation policies, please see the retreat details for more information.

Taking Care of Each Other:

We keep the studio clean and well-ventilated because we want this to be a place where you can breathe easy, literally. We have air purifiers running, disinfecting spray and hand sanitizer available, and we ask that everyone clean shared props after use.

If you're feeling under the weather or think you might be contagious, please stay home and rest. No guilt, no lost credit stress…just take care of yourself. Your mat will be here when you feel better, and so will we.

We also ask that you arrive free of strong fragrances, including perfumes, heavily scented lotions, and essential oils. In a small shared space, scents travel, and some of our students are sensitive. It's a small thing that makes a big difference for everyone.